Module 2 - DIM-ICE risk model

This module outlines the underlying causality of major accident and incidents. We cover the development and use of the DIM-ICE model and provide a template to the delegates for their review. We outline the principles and applications of crowd science and crowd risk analysis. We cover different perspectives of the model for crowd safety and risk analysis and we outline the ways in which design, information and management influences crowd behaviour in the built and complex environment.

Lesson Topics

       (1)    Introduction

       (2)    Understanding the underlying causality of crowd accidents and incidents

       (3)    History of accidents and incidents

       (4)    Understanding perceptions/perspective of crowds and crowd managers

       (5)    How crowds are influenced by design, information and management systems

       (6)    Understand how crowds perceive the built and complex environments

       (7)    Understand problems with signage/information systems at venues and events

       (8)    Management process and crowd perceptions of management at venues/events

       (9)    Managing crowds safely

       (10)   The DIM-ICE risk analysis


Sample slides


Click here for information on our eLearning version of “Introduction to Crowd Science


© G. Keith Still.  All rights reserved (worldwide). All images, videos, audio files and text are protected under international copyright law  You may not copy, modify or use any of the website content, in whole or in part, for any commercial or non-commercial purpose without permission.  Contact email