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Click here for information on our eLearning version of “Introduction to Crowd Science


Anticipate - Prepare - Prevent

If you are involved with planning for crowd safety in places of public assembly, you need to understand the principles and applications of crowd dynamics and crowd risk analysis. This course draws on extensive research and experience from event planning and crowd safety design projects around the world. Click here for Delegate Quotes.

Crowd Risk Analysis Ltd Level 5 Accredited Programme: An Introduction To Crowd Science


Aim of the course

To develop greater awareness of how individuals and crowds react, and behave, in places of public assembly. We explore the application of crowd safety and risk analysis techniques to enhance public safety. This approach is outlined in the book “Introduction to Crowd Science” and taught in a short courses as an Accreditation of Prior Experiential Learning (APEL) route for direct entry to the MSc Crowd Safety and Risk Analysis - click here for a link. 

This short course introduces the delegate to the subject materials and is a bridging link between industry experience and further academic studies. We run these courses around the world, if you are interested in a course at your site/venue/location, send us an email.

Who should apply?

If you are involved in planning, or licensing/permitting crowded spaces, then you need to understand crowd safety and crowd risk analysis. The course covers sports, entertainment, shopping, transport, festivals, mass gatherings, street events and places of public assembly. We cover site and venue operations for managers, stewarding and security organizations, police officers with crowd management responsibilities, architects working in the complex and built environment and local authorities with licensing/permitting/approval  planning, building control and/or leisure management responsibilities. 


This is an accredited course (Level 5) and approved learning course from the IIRSM and Highfield. Certificates of achievement (Level 5) issued on successful completion.

Key learning points include. You will learn how to:

  • Understand and anticipate crowd risks for a wide range of places of public assembly
  • Identify crowd risks during event planning, event licensing/permitting and event operations.
  • Document and present crowd safety management plans and dynamic risk assessments.
  • Apply crowd risk analysis techniques during events.

For an overview of the course materials - click on this link.

For a short interview with Prof Still (for ESI in Holland) - click on this link

For a short overview of the course delegates work (for ESI in Holland) - click on this link.

Course Delivery

The course is delivered by Prof. Dr. G. Keith Still. During the course he will work with your site, events, venues and case studies. He demonstrate the principles and applications of crowd safety and risk analysis for your event, for example, how and when your crowd reaches critical mass, how the effects of design, information and management systems can influence your crowd’s behaviour. These are vital elements to understanding crowd safety and risk analysis at your event. 

The course takes the delegates from basic understanding of crowd safety and risk analysis in places of public assembly and works through the principles of major accident and incident causes.

We focus on anticipating and preventing crowd related accidents and incidents in places of public assembly. Keith has consulted on some of the world’s largest, and most challenging crowd safety projects in the world. Click here for the project list. The courses draw on extensive research and application of Crowd Dynamics over the last 30 years.

The text book for the course “Introduction to Crowd Science” is published by Taylor and Francis and avaialble on amazon.


Course Content

1     Introduction and overview - Lecture/Introductions

During this lecture/discussion session, we introduce the delegates to the principles and applications of crowd science to crowd risk analysis

2    The DIM-ICE risk model

In this lecture, we outline the ways in which design, information and management influences crowd behaviour in the built and complex environment. 

3    Crowd dynamics and crowd risks (Static and Moving)

In this lecture, we outline the dynamics of crowds. We focus on risks associated with packing density (static crowds) and moving space requirements for crowd safety. We also outline the formation of “shock waves” in the crowd and how they develop.

4    Crowd Modelling for Events

In this lecture, we outline the principles of modelling crowds and events. We also highlight the use of models in a control room environment for early indications of potential crowd problems.

5    RAMP Analysis

The routes, areas, movement of crowds over time and profile of the crowd form the basis of the RAMP analysis modelling technique. This focusses on the crowd dynamics approaching and departing the site. We outline the principles and applications of RAMP analysis in this lecture

6.   Crowd Counting

We are often asked to verify crowd numbers in city wide events, specifically when organisers claiming over 1,000,000 at events. In this lecture we outline the pro’s and con’s of crowd counting, how to estimate numbers atttending and how to plan the site, the crowd management, your resources and the impact on the transport infrastructure.

7.    Crowd monitoring

Monitoring a crowd and how crowds are influenced by external factors is the focus of this lecture. We highlight the problem of control room perceptions and how to enhance the detection of potential crowd problems in the control room.

9.     Introduction to queueing systems

In this lecture, we cover the principles of queueing behaviour, psychology and dynamics. We introduce the delegates to the general queueing model formula for determining queue build up over time. We focus on the balance between crowd safety and crowd security.

10.     Risk Analysis

In this lecture, we outline the principles of risk analysis with specific focus on both the public’s perception of risk and the professional perception of risk. 

11.     Site design considerations

In this lecture, we outline the principles of using a basic connection diagram to assess crowd dynamics within a complex site.

12.   Event egress analysis

A site example is provided for the delegates to review and analysis using the principles of both crowd dynamics and applying the general queueing formula.

13.    Optimising emergency responses

Determining the resources required to provide optimal resource cover for a complex site has proven to be a very effective tool for cost effective site cover. In this lecture, we cover the principles of using connection diagrams to determine optimal, cost effective, resource deployment.

14.   Crowd simulations

In this lecture, we outline the application of crowd simulations for risk analysis with emphasis on the “good, the bad and the dangerous” use of crowd simulations for major event planning.

15.   Decision support analysis

Assessing and analysing the effective use of resources, where investment is required, assessing communications and their effectiveness for events and determining key areas of vulnerabilities are covered in this lecture and class exercise.

16.   Emergency situations

In this lecture, we cover the human factors during emergency situations with specific focus on behavioural based safety, emergency communications.

18.  Course Summary

This is a short talk that covers the key points from the course


Course Costs

You can book onto a course, as an individual, or we can host a course at your site, click here for further information.


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